Terms and Conditions
Welcome to our website. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully before placing an order or using our services.
1. Products and Services
We specialize in the supply of commercial floor cleaning machines, including walk-behind and ride-on scrubbers. All product descriptions, specifications, and images are provided for general information and may be updated without prior notice.
2. Quotations and Orders
All quotations are valid for a limited period as specified in the quote. Orders are considered confirmed only after:
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Final agreement on specifications and pricing
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Receipt of payment or deposit (if applicable)
We reserve the right to refuse or cancel orders under certain circumstances, including product availability or pricing errors.
3. Pricing and Payment
Prices are subject to change without prior notice. Payment terms will be clearly stated in the quotation or invoice. Accepted payment methods may include bank transfer, credit card, or other agreed methods.
4. Shipping and Delivery
Delivery timelines are estimates and may vary depending on order size, customization, and destination. We are not liable for delays caused by shipping carriers, customs clearance, or unforeseen circumstances.
Customers are responsible for providing accurate shipping information.
5. Warranty and After-Sales Service
We provide a limited warranty on our products, typically covering manufacturing defects for a specified period. The warranty does not cover:
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Damage caused by misuse or improper handling
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Normal wear and tear
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Unauthorized repairs or modifications
After-sales support and spare parts are available upon request.
6. Returns and Refunds
Returns must be requested within a specified period after delivery and must be approved by our team. Products must be unused and in original packaging. Refunds or replacements will be processed based on the condition of the returned item and our return policy.
Customers are responsible for providing accurate shipping information.
7. User Responsibilities
By using our website, you agree to:
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Provide accurate and complete information
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Use the website only for lawful purposes
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Not engage in any activity that may harm the website or its functionality
8. Intellectual Property
All content on this website, including text, images, logos, and product designs, is our property or used with permission. Unauthorized use, reproduction, or distribution is strictly prohibited.
9. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the value of the purchased product.
10. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal information.
11. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on this page.
